• The Winner

    Hosted Contact Centre Company of the Year

    1Stream was named the Hosted Contact Centre Entrepreneurial company of the year by Frost & Sullivan

  • 1Stream On Demand

    1Stream offers turnkey hosted call center solutions. 1Stream’s on-demand solution gives you access to award-winning contact centre technology on a pay-per-use basis. You can deploy exactly what you need, when you need it. 1Stream manage the entire technology platform for you.

  • Cost Saving

    Hosted solutions are 30-45% cheaper than premises-based solutions – and there are no upfront capital costs involved. You don’t need to buy expensive hardware or software. All you need is a PC and an agent to answer calls.

  • Cloud Computing

    Cloud computing enables hosted service providers to offer software on a pay-per-use basis. For clients, this means on-demand, flexible, cost-effective access to the best services available — with no need to worry about upgrades and compatibility issues.

Proven Hosted Telephony Solutions for Call Centres

1Stream is the only hosted contact centre service provider in Africa that provides complete administrative as well as technical services. Our clients manage their staff to serve their customers; we manage everything else.
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Hosting offers all the benefits of owning your own equipment, but without the associated costs and administration issues. 1Stream's hosted contact centres include complete system management, proactive monitoring, and the services of certified engineers.
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1Stream's On-Demand solution gives you access to award-winning contact centre technology on a cost effective pay-per-use basis. We manage the entire technology platform and administration for you; all you need to do is hire and manage your staff to provide the best possible service to your customers.
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Latest Quotes:

call centre softwareIn the cloud but not in the dark – Opinion piece by Jed Hewson

The business case for cloud-based call centres is irrefutable – it is almost always better to leave the procurement, configuration, operation, maintenance and updating of a complex technology platform up to the hosting provider.
The host, after all, has the economies of scale to offer a fixed, reasonable monthly charge, the vendor relationships to procure the most cutting-edge technology, and the specialist skills to keep it in mint running condition.

Contact Us

Need to contact Us? You can send an email to sales@1stream.co.za

Little About Us

1Stream provides a complete, hosted telephony solution for the South African market. The hosted or “software as a service” model offers cost-effective, pay-per-use, flexible access to world-class technology including a complete range of multi-media applications to route, record and report ... Read More »