1Stream

Hosted contact centres boost Cape Town’s profile as an offshoring destination

Hosted contact centre solutions are helping to boost Cape Town’s prominence as a BPO offshoring destination for UK firms, says Jed Hewson, director of hosting provider 1Stream. “Cape Town is already well established as a BPO destination for the Euro zone and the UK,” says Hewson. “Companies like Talk Talk, Budget, ...

Hosted Contact Centre Solutions

Click on the pdf icon to download the whitepaper on Hosted Contact Center Solutions by Donna Fluss, President and Founder of DMG Consulting.

Little About Us

1Stream provides a complete, hosted telephony solution for the South African market. The hosted or “software as a service” model offers cost-effective, pay-per-use, flexible access to world-class technology including a complete range of multi-media applications to route, record and report ... Read More »